1. Create a workspace
Choose the closest use case, confirm the workspace name, and keep one clear owner for the first launch.
Open setup →Documentation
Launch trusted AI answers without becoming a RAG team.
Bridge helps you turn approved business knowledge into cited answers for websites, chatbots, and internal tools. Start with the workflow below, then use the API and widget references when you are ready to integrate.
Core model
- Sources
- Approved text, FAQs, Forge exports, or structured API blocks Bridge can index.
- Knowledge bases
- Focused collections of sources for one assistant or workflow.
- Releases
- Stable published snapshots for production integrations.
- Analytics
- Questions, unanswered gaps, citations, and quality signals.
- AnswerOps
- Audit Mode, production signals, and Answer Fixes for review-first answer quality improvement.
Recommended launch path
2. Add approved knowledge
Create a knowledge base, then paste approved text, ingest API blocks, or import Forge-reviewed exports that your AI is allowed to cite.
Manage knowledge →Quick walkthrough
Use the concise launch walkthrough when you want the full empty-workspace to connected-release path in one place.
Open walkthrough →3. Test before launch
Ask real customer questions. Look for supported answers, useful citations, and safe refusals when knowledge is missing.
Test answers →4. Improve answer quality with AnswerOps
Run golden/test questions before production traffic exists, review weak answers or production signals, and turn only useful gaps into human-approved Answer Fixes.
Open AnswerOps →AnswerOps self-serve guide
Learn Audit Mode, Production Signals, Answer Fix approval, and the preview-only approved-QA packet boundary before your first run.
Read guide →5. Connect your product
Use Bridge with REST endpoints, scoped API keys, a website widget, or an OpenAI tool schema.
View integrations →API reference
API calls use scoped Bridge API keys. Browser/widget keys should be limited by allowed origins; server keys should be kept private.
Retrieve
Find relevant approved source passages for a query.
Answer
Return a grounded answer with citations and confidence.
Chat
Use Bridge as a retrieval-backed chat runtime.
Feedback
Capture thumbs-up/down and corrections for quality improvement.